Privacy Policy

This Privacy Policy describes how Maheshwari Impex ("we", "us", or "our") collects, uses, processes, stores, and protects business and personal information when you access or use our website (https://maheshwariimpex.com/), communicate with us, or submit quotation requests and enquiries for our industrial steel, welding consumables, and engineering products.

1. Information We Collect

We collect information necessary to process B2B quotations, deliver commercial orders, and maintain business communications:

• Business Information: Company name, registered business address, GSTIN, trade license or purchase department identification.
• Enquiry Information: Contact person name, business email address, direct phone/mobile number, target material specifications, grades, sizes, and order volumes.
• Transaction Information: Details of quotations requested, purchase orders, commercial invoices, delivery destinations, and dispatch notes.
• Technical Information: Internet Protocol (IP) address, browser type, operating system, pages viewed, time spent on pages, referring URLs, and general non-identifying telemetry.

2. Cookies & Tracking Technologies

Our website uses basic operational cookies and non-intrusive analytics to understand web traffic, improve page performance, and ensure smooth navigation. You may instruct your browser to refuse all cookies; however, some portions of the site may function with reduced performance.

3. Use of Information

We use the collected information solely for legitimate B2B commercial purposes, including:

• Preparing, calculating, and transmitting commercial quotations and product price lists.
• Processing, fulfilling, cutting, and dispatching industrial metal orders.
• Communicating via phone, email, or WhatsApp regarding material specifications, order updates, and dispatch tracking.
• Complying with statutory tax, invoicing, and commercial accounting regulations in India.
• Detecting, preventing, and addressing technical faults or security threats.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your commercial contact information or business data to third parties. We share information only with:

• Logistics & Transport Partners: Authorized freight forwarders, transporters, and courier services strictly for delivering goods to your designated warehouse or job site.
• Statutory Authorities: Regulatory bodies, GST departments, or law enforcement agencies when mandated by applicable law, court order, or legal process.
• Technical Service Providers: Trusted infrastructure hosts and form communication service providers operating under confidentiality obligations.

5. Data Security

We implement industry-standard administrative, technical, and physical measures to safeguard your information against unauthorized access, loss, alteration, or disclosure. While we take rigorous steps to protect data, transmission over the Internet cannot be guaranteed as 100% secure.

6. Data Retention

We retain business enquiry and transaction records for as long as necessary to fulfill the commercial purpose for which they were collected, support ongoing B2B supply relationships, and satisfy legal, accounting, and tax record-keeping requirements under Indian law.

7. User Requests & Rights

Depending on applicable jurisdiction, you may request access to, correction of, or deletion of your contact records. If you wish to update your commercial contact details, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites (such as Google Maps or messaging services). We are not responsible for the privacy practices or content of external third-party platforms.

9. Children's Privacy

Our website and commercial services are strictly intended for commercial entities and individuals of legal working age. We do not knowingly solicit or collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our commercial practices or statutory requirements. Any revisions will be published on this page with an updated Effective Date.

11. Contact & Grievances

For questions, privacy enquiries, or data-related requests, please contact our administrative desk: